Contract Terms and Conditions

Standard Retail Contracts:

Standard Retail Contract (PDF): South Australia

Standard Retail Contracts (PDF): NSW

Standard Retail Contracts (PDF): Queensland

Standard Retail Contracts (PDF): Victoria

Standard Connection Contract (PDF): Queensland

 

General

Victorian Government Gazette 2021

NSW QEnergy Market Contract Terms and Conditions

QEnergy Market Contract Terms and Conditions

 

COPYRIGHT

© State of Victoria, Australia

Copyright in the Government Gazette of the State of Victoria, Australia, is owned by the Crown in right of the State of Victoria, Australia.

DISCLAIMER

This extract contains an unofficial version of the gazette of the State of Victoria.  The State of Victoria accepts no responsibility for the accuracy and completeness of this reproduction.

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Supporting our Customers Covid-19 Response: Working together from a distance. We’re here to help you stay in control of your electricity costs. If you need assistance our online channel is the quickest way. Chat with us now!

Dearest Customers,

As the business community across the world adapts to protect and safeguard their employees from evolving COVID-19 situation, QEnergy are implementing contingency plans that are designed to minimise disruption to you while also maintaining a safe work environment for our staff.

We are well equipped to handle all your enquiries and our staff are available to assist you with your needs. However during this time you may experience some delays with our responses. To assist us in our ability to provide accurate and timely responses we ask for that for all general enquiries you either contact us on email service@qenergy.com.au or through our web chat located at the bottom right of this page.

You have our commitment we are doing all we can to provide the best possible service to you. We thank you in advance for your continued support and patience.

You can find all emergency contact information via the AER website. If your situation is life threatening please call 000.