Power Interruptions
If you are a QEnergy life support customer and you are currently experiencing a loss of electricity supply please contact your Network on the below telephone numbers under the “Emergency loss of supply contact details for Life Support Customers” or contact QEnergy on 1300 854 407.
If you are experiencing power interruptions, please contact your network provider.
In a life-threatening situation please call Triple Zero (000).
Non-Emergency Loss of Supply Details
Queensland
Energex: Loss of power supply, or faults: 13 62 62
Ergon Energy: Loss of power supply, or faults: 13 22 96
New South Wales
Ausgrid: Loss of power supply, or faults: 13 13 88
Endeavour Energy: Loss of power supply, or faults: 13 10 03
Victoria
Powercor: Loss of power supply, or faults 13 24 12
Citipower: Loss of power supply, or faults 13 12 80
Jemena: Loss of power supply, or faults 13 26 26
Ausnet Services: Loss of power supply, or faults 13 17 99
United Energy: Loss of power supply, or faults 13 20 99
South Australia
SA Power Networks: Loss of power supply, or faults: 13 13 66
Emergency Loss of Supply for Life Support Customers
Queensland
Energex: 13 19 62
Ergon Energy: 13 16 70
New South Wales
Ausgrid: 13 13 65
Endeavour Energy: 13 10 03
Essential Energy: 13 20 80
Victoria
Powercor: 1300 364 301
Citipower: 1800 066 909
Jemena: 13 16 26
Ausnet Services: 13 17 99
United Energy: 13 20 99
South Australia
SA Power Networks: 13 13 66